Return Policy

If you are not 100% satisfied with your order, please send us an email at SUPPORT@EOABW.COM to request a refund. Please do not send your item(s) back until you have received confirmation that your return has been processed.

You will have 14 days from the date the item was delivered to return it. The product that is being returned must be in the same condition that it was received. Your refund will be processed in the same manner in which payment was received. 

If you have any questions or concerns about your order, feel free to contact us at the email address above. 

The buyer is responsible for return shipping costs.

Sample gifts do not need to be returned. 

Items on sale, custom and/or personalized orders, and intimate items (for health and hygiene reasons) cannot be returned. Waist beads that have already been cut or beads removed are unable to be returned.